NAZARÍES INFORMATION TECHNOLOGIES S.L. Publicada: noviembre 22, 2022
Título Oferta

L1 Customer Success French

Localización
Granada
Tipo de Trabajo
Categoria
Provincia
Granada

Descripción

Who are we looking for?

The product quality, the customer satisfaction and our team’s professionalism make the difference. With the aim to deliver our highly visible projects, we are looking for smart, collaborative, enthusiastic and well-organized professionals who are willing to take an active part in a sustainable, long-term product venture with a start-up mindset.

We are looking for a Spanish English and French speaking technical support agent to provide expertise service for a worldwide IT project.

What will your responsibilities be?

  • Providing Customer Support services to customers by telephone,or e-mail providing a satisfactory solution to the customer’s inquiry and to exceed his/her expectations in doing this.
  • Working together with international teams to constantly keep your knowledge up-to-date. Making sure that the customer is satisfied with the whole customer service experience, every time.
  • Research, diagnose, record, and analyse Customer issues with accurate solutions.
  • Have high speed Interactions with Development Team
  • Work closely with Level 1 Support in Switzerland and Spain.

What requirements do we seek?

  • You are fluent in Spanish, English and French, speaking and writing.
  • You have experience in technical support (it´s a big plus!)
  • You have existing knowledge of hardware, networking, routers and mobile devices.
  • An IT – or other relevant technical education is a big plus.
  • You are a quick learner, and are open to working with new technologies and products.
  • You are flexible, a strong communicator, good at multitasking and problem solving.
  • You are available for a long term position.

What we offer?

  • A professional and multicultural working environment with people from all over the world.
  • An organized structure, product of years of experience in the industry, which allows all agents to benefit from our expertise.
  • All the required software, tools and database.
  • A fixed contract focused on a long-term relationship.
  • Being part of a company that treats remote employees as part of its family.

If you want to be part of our team , you can click here:

EMPEZAR PROCESO DE SELECCIÓN

https://assessment.testgorilla.com/testtaker/publicinvitation/3c657e97-1f12-4503-bd7e-94203c252491

 

Sólamente los usuarios registrados pueden optar a puestos de trabajo

Puestos relacionados

TECNICO DE MARKETING Y COMUNICACIÓN (H/M/D).   Camino Bajo de Huetor, Nº 150
noviembre 29, 2022
noviembre 29, 2022
noviembre 29, 2022
noviembre 29, 2022
DESARROLLADOR FULLSTACK   Teletrabajo
noviembre 29, 2022